Effective Date: April 13, 2026
Welcome to TheKeithley.com. These Terms and Conditions (“Terms”, “Agreement”) constitute a legally binding agreement between you (“User”, “you”, “your”) and TheKeithley.com (“Website”, “we”, “us”, “our”) governing your access to and use of https://thekeithley.com/ and all associated services, content, and functionality provided through our platform.
Introduction (Usage Agreement)
By accessing, browsing, or using TheKeithley.com in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety, along with our Privacy Policy, which is incorporated herein by reference. If you do not agree with any part of these Terms, you must immediately discontinue use of our Website and refrain from accessing our services.
TheKeithley.com operates as an informational and commercial platform dedicated to providing comprehensive resources, product information, and purchasing guidance for Keithley precision electronic test and measurement instruments. Our Website serves engineers, researchers, scientists, laboratory professionals, and organizations requiring high-precision measurement solutions across various industries including semiconductor manufacturing, materials science, telecommunications, photovoltaics, nanotechnology, and academic research.
These Terms apply to all visitors, users, browsers, customers, and others who access or interact with our Website, regardless of whether you make a purchase or simply browse informational content. Your continued use of the Website following any modifications to these Terms constitutes acceptance of those changes.
Agreement to Terms
Your use of TheKeithley.com constitutes your unconditional agreement to comply with and be legally bound by these Terms and Conditions, all applicable laws and regulations, and any additional terms and conditions that may appear on specific pages or sections of our Website. You represent and warrant that you are at least 18 years of age or have reached the age of majority in your jurisdiction, possess the legal capacity to enter into binding contracts, and are not prohibited from accessing or using our Website under the laws of any applicable jurisdiction.
If you are accessing or using TheKeithley.com on behalf of a business, organization, educational institution, government entity, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and your acceptance of these Terms will be deemed acceptance by that entity. In such cases, “you” and “your” will refer to both the individual user and the entity represented.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion, particularly in cases where we believe users have violated these Terms, engaged in fraudulent activity, misrepresented information, or conducted themselves in a manner detrimental to our business operations or reputation.
Permitted Use
TheKeithley.com grants you a limited, non-exclusive, non-transferable, revocable license to access and use our Website for lawful personal or commercial purposes related to researching, evaluating, and purchasing Keithley precision measurement instruments and related equipment. This license is conditional upon your strict compliance with these Terms and does not include any right to download, copy, modify, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any content from our Website except as expressly permitted herein.
You agree to use our Website only for legitimate purposes and in accordance with all applicable federal, state, local, and international laws and regulations. Prohibited uses include, but are not limited to: engaging in any activity that violates applicable laws or regulations; attempting to gain unauthorized access to our systems, servers, databases, or networks; interfering with or disrupting the integrity, security, or performance of our Website; transmitting viruses, malware, or other malicious code; harvesting or collecting information about other users without authorization; impersonating any person or entity or misrepresenting your affiliation with any person or entity; using automated systems, scripts, bots, or data mining tools to access our Website without express written permission; engaging in any form of systematic extraction of data or content from our Website; using our Website to transmit unsolicited commercial communications or spam; posting or transmitting defamatory, obscene, pornographic, abusive, or otherwise objectionable content; infringing upon intellectual property rights, privacy rights, or other rights of third parties; and attempting to reverse engineer, decompile, or disassemble any software or technology underlying our Website.
We reserve the right to monitor user activity, investigate suspected violations of these Terms, and take appropriate legal action against users who engage in prohibited activities, including reporting such activities to law enforcement authorities when appropriate.
Ownership and Copyright
All content, materials, information, text, graphics, images, logos, trademarks, service marks, design elements, software code, functionality, and other intellectual property displayed on or accessible through TheKeithley.com (collectively, “Content”) are owned by, licensed to, or otherwise legally controlled by TheKeithley.com or our content providers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
The Keithley® name, logo, and all related product names, design marks, and slogans are trademarks or registered trademarks of Keithley Instruments, Tektronix, Inc., or Danaher Corporation. Other trademarks, service marks, and trade names appearing on our Website are the property of their respective owners. Nothing contained on our Website should be construed as granting any license or right to use any trademark, logo, or service mark without the express written permission of the trademark owner.
Except for the limited license granted under “Permitted Use,” you acquire no ownership rights or licenses to any Content on our Website. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any Content from our Website, except for: temporary copies stored automatically in your computer’s cache; a single copy printed for your personal, non-commercial reference; and content that we explicitly make available for download, subject to any terms or restrictions accompanying such content.
Any unauthorized use of Content from TheKeithley.com may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. We reserve all rights not expressly granted under these Terms.
External Websites
TheKeithley.com may contain links to third-party websites, resources, services, or content that are not owned, operated, or controlled by us (“External Websites”). These links are provided solely for your convenience and informational purposes. We do not endorse, warrant, guarantee, or assume responsibility for the accuracy, legality, reliability, appropriateness, or quality of any content, products, services, information, or materials available on or through External Websites.
When you access External Websites through links on our platform, you do so at your own risk and subject to the terms and conditions and privacy policies of those External Websites. We are not responsible or liable, directly or indirectly, for any damage, loss, liability, or harm caused or alleged to be caused by or in connection with your use of or reliance on any content, goods, services, or information available on or through External Websites.
External Websites may include links to authorized Keithley distributors, Tektronix official sites, manufacturer resources, technical documentation repositories, industry publications, scientific journals, educational institutions, professional organizations, and other relevant resources. While we attempt to provide links only to reputable External Websites, we cannot guarantee their continued availability, security, or content quality.
If you encounter broken links, inappropriate content on External Websites, or wish to report concerns about linked resources, please contact us using the information provided in the “Questions About These Terms” section below. We periodically review our links but cannot continuously monitor all External Websites for changes or violations.
Affiliate Disclosure and Commission
TheKeithley.com participates in various affiliate marketing programs and may receive compensation, commissions, or other forms of remuneration when users click on certain links, make purchases, or take specific actions through our Website. This means that when you purchase products or services through affiliate links displayed on our platform, we may earn a commission from the merchant, manufacturer, distributor, or affiliate network at no additional cost to you.
We maintain relationships with authorized Keithley distributors, measurement equipment retailers, electronics suppliers, and other relevant merchants as part of our affiliate partnerships. These relationships help support our operations and allow us to continue providing valuable information, resources, and services to our users. However, our participation in affiliate programs does not influence our editorial content, product recommendations, technical specifications, or informational resources.
All product descriptions, technical specifications, performance characteristics, application guidelines, and educational content on TheKeithley.com are based on manufacturer information, industry standards, technical documentation, and objective analysis. We strive to provide accurate, unbiased, and comprehensive information about Keithley instruments regardless of affiliate relationships or commission structures.
Product prices, availability, specifications, and purchasing terms are determined by merchants, manufacturers, and authorized distributors, not by TheKeithley.com. We do not control pricing, inventory, shipping policies, warranty terms, or customer service provided by third-party sellers. Any questions regarding orders, shipments, returns, technical support, or product-specific inquiries should be directed to the merchant or authorized distributor from whom you made your purchase.
We recommend that users independently verify product specifications, compatibility requirements, pricing information, and purchasing terms before making purchase decisions. While we endeavor to maintain current and accurate information, specifications and availability may change without notice, and we cannot guarantee that all information on our Website reflects the most recent updates from manufacturers or distributors.
Product Listings and Availability
TheKeithley.com provides informational content, specifications, features, applications, and general guidance regarding Keithley precision test and measurement instruments, including but not limited to sourcemeters (2400, 2450, 2460, 2461, 2470, 4200-SCS series), digital multimeters (DMM6500, DMM7510, 2000, 2001, 2002, 2010, 2015 series), picoammeters (6485, 6487 series), electrometers (6514, 6517B, 6517A series), current sources (6221), power supplies (2306, 2400 series configurations), data acquisition systems (DAQ6510, 2700, 2701, 2750, 3706A, 7700 series), nanovoltmeters (2182A), system sourcemeters (2602B, 2612B, 2636B, 2651A), and other specialized measurement equipment.
Product information, technical specifications, performance characteristics, measurement ranges, accuracy specifications, interface options, software compatibility, and application examples are compiled from manufacturer documentation, official Keithley/Tektronix resources, industry standards, and publicly available information. While we make reasonable efforts to ensure accuracy and currency of this information, specifications are subject to change without notice by manufacturers, and we cannot guarantee that all information displayed on our Website is complete, current, or error-free.
Product availability, pricing, lead times, warranty terms, calibration requirements, accessories, software licenses, technical support options, and purchasing conditions are determined solely by manufacturers, authorized distributors, and sellers. TheKeithley.com does not maintain inventory, fulfill orders, provide direct sales, or control product availability. References to specific product models, configurations, or availability status are informational only and do not constitute guarantees of current availability or pricing.
Users should verify all critical specifications, compatibility requirements, measurement capabilities, software/hardware requirements, regulatory compliance, calibration intervals, and application suitability directly with manufacturers or authorized distributors before making purchase decisions. Keithley instruments are precision measurement tools designed for professional, industrial, research, and educational applications. Proper training, calibration, maintenance, and operational procedures are essential for optimal performance and safety.
Legacy, discontinued, or older-generation Keithley instruments mentioned on our Website may have limited availability, reduced support, discontinued calibration services, or may only be available through secondary markets, refurbished equipment dealers, or specialized brokers. Information about such products is provided for reference, compatibility assessment, and educational purposes.
Submissions and Feedback
If you submit, post, upload, transmit, or otherwise provide any comments, suggestions, feedback, ideas, reviews, testimonials, questions, data, information, or other content to TheKeithley.com through any means including but not limited to contact forms, email communications, user reviews, comment sections, or other interactive features (“Submissions”), you grant us a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, display, and incorporate such Submissions in any form, media, or technology now known or later developed.
You represent and warrant that: you own or control all rights to your Submissions; your Submissions do not violate any third-party rights including intellectual property, privacy, publicity, or other proprietary rights; your Submissions are accurate and not misleading; your Submissions do not violate any applicable laws, regulations, or these Terms; and your Submissions do not contain defamatory, libelous, obscene, pornographic, abusive, threatening, harassing, hateful, racially or ethnically offensive content, or content that encourages criminal conduct or violates any law.
We are under no obligation to maintain confidentiality regarding your Submissions, to compensate you for any Submissions, to respond to any Submissions, or to use or display any Submissions on our Website. We reserve the right, but assume no obligation, to monitor, edit, remove, or reject any Submissions at our sole discretion, particularly those that violate these Terms, are inappropriate, offensive, infringe upon rights, or are otherwise objectionable.
Any testimonials, reviews, or feedback displayed on our Website may have been edited for length, clarity, or grammatical corrections while preserving the original sentiment. User-generated content represents the opinions of individual contributors and does not necessarily reflect the views, opinions, or endorsements of TheKeithley.com.
No Warranties
THEKEITHLEY.COM AND ALL CONTENT, INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE THROUGH OUR WEBSITE ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, OR THAT USE OF OUR WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
We do not warrant, guarantee, or make any representations regarding: the accuracy, reliability, completeness, or timeliness of any content, product information, specifications, prices, availability, or materials displayed on our Website; that our Website will meet your requirements or expectations; that our Website will be available continuously, securely, or without interruptions, delays, errors, or defects; that any errors, bugs, or defects in our Website will be corrected; that our servers or systems are free from viruses, malware, or other harmful components; or that any particular results, outcomes, or benefits will be achieved through use of our Website.
Product specifications, technical information, performance characteristics, compatibility data, and application guidance provided on our Website are compiled from manufacturer sources and public information but may not reflect the most current updates, revisions, or corrections. Users are responsible for verifying all critical information directly with manufacturers, authorized distributors, or qualified technical experts before making decisions or taking actions based on information from our Website.
No advice, information, recommendation, or statement obtained from our Website or through our services shall create any warranty not expressly stated in these Terms. Your use of our Website and reliance on any information or content accessed through our platform is entirely at your own risk.
Liability Limitations
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THEKEITHLEY.COM, ITS OWNERS, OPERATORS, AFFILIATES, PARTNERS, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES WHATSOEVER (INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATED TO YOUR ACCESS TO, USE OF, OR INABILITY TO ACCESS OR USE OUR WEBSITE, ANY CONTENT OR INFORMATION OBTAINED THROUGH OUR WEBSITE, ANY GOODS OR SERVICES PURCHASED THROUGH LINKS ON OUR WEBSITE, RELIANCE ON INFORMATION PROVIDED ON OUR WEBSITE, OR ANY ERRORS, OMISSIONS, OR INACCURACIES IN OUR CONTENT, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This limitation of liability applies to damages arising from: use or inability to use our Website; unauthorized access to or alteration of your data or transmissions; statements or conduct of any third party on our Website; products or services obtained through our Website; information, specifications, or recommendations provided on our Website; delays, interruptions, errors, or omissions in our Website’s operation; viruses, malware, or other harmful code transmitted through our Website; links to External Websites or third-party content; any user submissions or user-generated content; or any other matter relating to our Website or services.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law. If, notwithstanding the foregoing limitations, we are found liable to you for any damage or loss, our total aggregate liability shall not exceed the lesser of: (a) the amount you paid, if any, to access our Website during the twelve (12) months preceding the claim; or (b) one hundred United States dollars ($100.00 USD).
These limitations of liability are fundamental elements of the basis of the bargain between you and TheKeithley.com. Our Website and services would not be provided without such limitations.
User Indemnification
You agree to defend, indemnify, and hold harmless TheKeithley.com, its parent companies, subsidiaries, affiliates, partners, licensors, service providers, contractors, employees, agents, officers, and directors from and against any and all claims, demands, actions, proceedings, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees, expert witness fees, court costs, and litigation expenses) arising out of or related to: your access to or use of our Website; your violation of these Terms and Conditions or any applicable laws or regulations; your infringement or violation of any third-party rights including intellectual property rights, privacy rights, publicity rights, or other proprietary rights; any Submissions or content you provide through our Website; your misrepresentation of facts or information; your fraudulent or unlawful conduct; any disputes between you and third parties arising from your use of our Website; or your negligence, willful misconduct, or breach of any representation, warranty, or covenant contained in these Terms.
This indemnification obligation includes defending us against any claims and paying any settlements, judgments, damages, or awards entered against us, provided that we: provide you with prompt written notice of any claim subject to indemnification; grant you sole control of the defense and settlement of such claim (provided that you may not settle any claim without our prior written consent if such settlement imposes obligations on us or admits liability on our behalf); and provide reasonable cooperation in the defense at your expense.
We reserve the right, at our own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall continue to cooperate with us in asserting any available defenses. This indemnification obligation shall survive termination of these Terms and your use of our Website.
Privacy Policy
Your privacy is important to us, and we are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms by reference and available on our Website, explains how we collect, use, disclose, store, and protect information obtained through your use of TheKeithley.com.
By using our Website, you acknowledge and agree to the collection, use, and disclosure of your information in accordance with our Privacy Policy. The types of information we may collect include: technical information such as IP addresses, browser types, device information, operating systems, and access times; usage data such as pages visited, links clicked, search queries, and interaction patterns; information you voluntarily provide through contact forms, email communications, or Submissions; and cookie data and similar tracking technologies as described in our Privacy Policy.
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information. You acknowledge and accept the inherent security risks of providing information and conducting transactions online.
We do not sell, rent, or share your personal information with third parties for their direct marketing purposes without your explicit consent, except as described in our Privacy Policy. We may share information with service providers, analytics partners, and other third parties who assist us in operating our Website, provided they agree to maintain confidentiality.
For detailed information about our data practices, your privacy rights, data retention policies, international data transfers, and how to contact us regarding privacy concerns, please review our complete Privacy Policy available on our Website.
Modifications
TheKeithley.com reserves the right, at our sole discretion, to modify, update, revise, or replace these Terms and Conditions at any time without prior notice. Changes may be made to reflect changes in our business practices, legal requirements, technical capabilities, user feedback, industry standards, or for any other reason we deem appropriate.
When we make material changes to these Terms, we will update the “Last Updated” date at the top of this page and may provide additional notice through prominent placement on our Website, email notification to registered users (if applicable), or other reasonable means. Your continued access to or use of our Website after any changes to these Terms constitutes your acceptance of and agreement to be bound by the modified Terms.
It is your responsibility to review these Terms periodically to stay informed of any updates or changes. If you do not agree with any modifications to these Terms, your sole remedy is to discontinue use of our Website immediately. Your continued use following the posting of revised Terms means that you accept and agree to the changes.
We may also modify, suspend, discontinue, or restrict access to any part of our Website, including content, features, functionality, or services, temporarily or permanently, with or without notice, at our sole discretion. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of our Website or any part thereof.
Changes to product information, specifications, pricing, availability, or other content on our Website may occur at any time without notice and do not constitute modifications to these Terms unless explicitly stated. Manufacturer updates, specification changes, or product discontinuations may result in outdated information on our Website, and we are not obligated to update all content immediately.
Access Termination
We reserve the right, at our sole discretion, to terminate, suspend, restrict, or deny your access to all or any part of TheKeithley.com at any time, for any reason or no reason, with or without prior notice, and without liability. Grounds for termination may include, but are not limited to: violation of these Terms and Conditions or any applicable laws or regulations; conduct that we believe is harmful to our interests, reputation, or other users; suspected fraudulent, abusive, or illegal activity; provision of false or misleading information; impersonation of others; unauthorized access attempts; excessive automated access or data scraping; or any other conduct we deem inappropriate or detrimental.
Upon termination for any reason, your right to access and use our Website immediately ceases. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: ownership provisions, warranty disclaimers, indemnification obligations, liability limitations, and dispute resolution provisions.
We shall not be liable to you or any third party for any termination, suspension, or restriction of your access to our Website. Termination of your access does not relieve you of any obligations incurred prior to termination, including but not limited to indemnification obligations and liability for any breaches of these Terms that occurred before termination.
You may discontinue use of our Website at any time for any reason. However, your obligations under these Terms, including but not limited to indemnification, warranty disclaimers, and liability limitations, shall continue to apply to any use of our Website prior to discontinuation.
Legal Jurisdiction
These Terms and Conditions, and any disputes arising out of or related to your use of TheKeithley.com, shall be governed by and construed in accordance with the laws of the State of Ohio and the United States of America, without regard to conflict of law principles that would require application of the laws of any other jurisdiction.
You agree that any legal action, suit, or proceeding arising out of or related to these Terms or your use of our Website shall be instituted exclusively in the federal or state courts located in Cuyahoga County, Ohio, and you irrevocably submit to the exclusive jurisdiction of such courts and waive any objection to venue in such courts on the grounds of forum non conveniens or otherwise.
If you access our Website from outside the United States, you are responsible for compliance with all local laws, regulations, and restrictions regarding online conduct, content access, data protection, export controls, and importation of products or services. You acknowledge that information, products, and services offered through our Website may be subject to export control laws and regulations, and you agree to comply with all applicable export and re-export restrictions.
This choice of jurisdiction and venue does not prevent us from seeking injunctive or other equitable relief in any jurisdiction to protect our intellectual property rights, confidential information, or other proprietary interests.
Severability Clause
If any provision, clause, or portion of these Terms and Conditions is determined by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or in conflict with applicable law, the remaining provisions shall continue in full force and effect to the maximum extent possible. The invalid, illegal, or unenforceable provision shall be reformed or replaced with a valid and enforceable provision that most closely reflects the original intent and economic effect of the invalid provision.
The failure or delay of TheKeithley.com to exercise or enforce any right, power, or provision of these Terms shall not constitute a waiver of such right, power, or provision. No waiver by us of any breach or default under these Terms shall be deemed a waiver of any subsequent breach or default. Any waiver must be in writing and signed by an authorized representative of TheKeithley.com to be effective.
If any portion of these Terms is found unenforceable, the unenforceable portion shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable. The section headings and titles used in these Terms are for convenience only and shall not affect the interpretation or construction of these Terms.
These Terms, together with our Privacy Policy and any other legal notices or policies published on our Website, constitute the entire agreement between you and TheKeithley.com regarding your use of our Website and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the subject matter hereof.
Questions About These Terms
If you have questions, concerns, comments, or requests regarding these Terms and Conditions, require clarification about any provisions, wish to report violations, need accessibility accommodations, or want to contact us for any other reason related to these Terms, please reach out to us using the following contact information:
TheKeithley.com Customer Service
Email: Support@Thekeithley.com
Phone: 1-800-833-9200
Mailing Address: 28775 Aurora Road, Solon, Ohio 44139